Highways Voices 19 - Chris Ball of Re-flow

Digital transformation and in particular, workflow management systems, that offer highway companies the ability to operate paperless and recall information about a job instantly, are helping the industry become safer and more efficient while future-proofing those businesses at the same time.

These were the thoughts of Chris Ball, Head of Sales at Re-flow, whose system has enabled highway companies to keep working during the pandemic. “With Re-flow, we were able to make it easier for everyone to work from home, because the information can be easily accessible from anywhere, and it’s in the single version of the truth, then the reasons beyond that of why people have been doing it, they’ve been able to future proof their business,” he told this week’s Highways Voices.

The Re-flow system has also helped companies improve essential safety checks. Vehicle safety checks are an important part of fleet management and can ensure you meet regulatory and compliance obligation, as well as reducing downtime and controlling costs. So far this year, one of our landscaping clients detected an issue on 38% of their safety checks, which meant they could manage any defaults before they became a big, expensive problem.

Any assets that are out of action are costing you money, with each day lost to carry out maintenance and servicing means you can’t use it for productive, revenue generating activities. If a small problem was missed until it made the asset unusable, the downtime can take weeks instead of days, especially if you’re held up waiting for specialist parts or labour, according to Mr Ball.

“With reflow, we were able to make it easier for everyone to work from home, because the information can be easily accessible from anywhere, and it’s in the single version of the truth, then the reasons beyond that of why people have been doing it, they’ve been able to future proof their business, ” he added.

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